Can we get an export from Elium? In what form?

We guarantee our customers the absolute recovery of all content that were stored by users in their own environment for whatever reason : for archival or backup purposes throughout the life cycle of the project or its end of life, for reusing or reinjecting these data in another device.

The usual procedure is to export all data on the mutually agreed date. We send you the recovered data according to the medium (USB key, external hard disk, or other) & the shipping methods (physical, by registered mail, by post, or other) that suit you best. A few days later, once you confirm that you have received the information, we permanently close the platform and remove all content.

An exploitable JSON file and tree structure

We guarantee our customers the absolute recovery of all content that were stored by users in their own environment for whatever reason : for archival or backup purposes throughout the life cycle of the project or its end of life, for reusing or reinjecting these data in another device. An exploitable JSON file and tree structure

The export you receive saved on an electronic media of your own choice (i.e. URL link, USB stick, DVD, hard drive) contains a JSON file and its corresponding tree structure:

  • The JSON file includes all metadata relative to content such as type of content, title, tags, comments, etc.
  • Each content (document/webpage/..) in this JSON file is disclosed under a "hash code" which corresponds to the physical file in the tree structure.
  • Each folder is titled with the hash code first two letters (i.e 0.0, 0A).
  • The tree structure contains all files in their original format. Filenames are changed to avoid conflicts. A Word document keeps its extension, a PDF document stays a .pdf. The original name of the document is available in the JSON file.

This content is exhaustive. Elium undertakes to transmit this kind of export to its customers when they stop collaboration. However, in order to reuse this information, programming needs to be done and this process requires IT skills. It is up to the customer to make data equivalence if he wants to use these documents in another system.